Support

If you are experiencing technical difficulties of any sort with the “Experience”, please consider the following:

Minimum System Specs: 2.0 Ghz + Dual Core processor, 2 GB RAM, Flash Enabled Device

Tinkering with our systems: First off, we generally encourage users to explore our content and the content on the other side of the Interdimensional Rift, to the fullest extent. However, we use Flash to help us visualize much of the data from the Rift, so it is extremely important NOT to touch the saved Flash states that we set. If you don’t know what we’re referring to, then not to worry; this doesn’t apply to you. If you HAVE messed around with the states, and run into issues as a result, your only course of action is to use the “clear all progress” function and restart from scratch.

If this doesn’t help your problem, please feel free to email us about whatever issues you may be experiencing: support@interdimensionalgames.com. Please include your system specs (browser, CPU, RAM, Operating System) and specific details of your problem. We will do our best to fix the issue and get you back on track. We are committed to exploring the full potential of our technology, and we need YOU to help us! Your support, bug reports, and patience will go a long way to helping us achieve our goals.